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Overlake Clinics

Primary Care • Bellevue, WA

Ratings by platform

  • Yelp (Overlake Family Medicine) (42 reviews)

What patients say

Patients praise

  • Friendly and professional staff in some instances
  • Thorough and attentive care from certain providers
  • Efficient check-in and scheduling experiences reported by some patients
  • Welcoming environment at specific locations

Common complaints

  • Long wait times for appointments
  • Poor office staff communication and perceived rudeness
  • Concerns regarding physician responsiveness and bedside manner
  • Difficulty with prescription refills and administrative processes
  • Instances of perceived incompetence or lack of thoroughness in care

In patients' words

"Waited an hour and 20 minutes and Dr. still a now show. Disgusted and left their office, that is borderline abuse."

— Birdeye user review

"Dr. Yi-Jen's warm demeanor and genuine concern for her patients are truly remarkable. She takes the time to listen to all concerns..."

— BestProsInTown review summary

"Dr Applebaum cares about money and not patient care... office staff... is not only RUDE as so many have mentioned she is incompetent, combative..."

— Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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