Primary Care | Family Medicine | Overlake Clinics
Primary Care • Bellevue, WA
Ratings by platform
- Birdeye (Aggregate): 4.5 out of 5 stars (based on 312 reviews) (312 reviews)
- Yelp (Downtown Bellevue Primary Care): 2.6 out of 5 stars (45 reviews)
- Birdeye (Concierge Care): 5.0 out of 5 stars (78 reviews)
- Yelp (Overlake Family Medicine): Variable ratings (approx. 3.0 stars) (42 reviews)
What patients say
Patients praise
- Friendly and professional staff in some instances
- Thorough and attentive care from certain providers
- Efficient check-in and scheduling experiences reported by some patients
- Welcoming environment at specific locations
Common complaints
- Long wait times for appointments
- Poor office staff communication and perceived rudeness
- Concerns regarding physician responsiveness and bedside manner
- Difficulty with prescription refills and administrative processes
- Instances of perceived incompetence or lack of thoroughness in care
In patients' words
"Waited an hour and 20 minutes and Dr. still a now show. Disgusted and left their office, that is borderline abuse."
— Birdeye user review"Dr. Yi-Jen's warm demeanor and genuine concern for her patients are truly remarkable. She takes the time to listen to all concerns..."
— BestProsInTown review summary"Dr Applebaum cares about money and not patient care... office staff... is not only RUDE as so many have mentioned she is incompetent, combative..."
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