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Primary Care | Family Medicine | Overlake Clinics

Family MedicineBellevue, WA

★★★★★4.5/5312 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.5/5 stars (312 reviews) (312 reviews (Birdeye))
  • Top-rated.online / Google Maps aggregate: 4.6/5 stars (based on Google Maps data) (Not explicitly stated (aggregated))

What patients say

Patients praise

  • Friendly and professional nursing and support staff
  • Thorough and attentive physicians who listen to patient concerns
  • Modern and convenient facilities
  • Efficient check-in process experienced by some patients

Common complaints

  • Difficulty reaching providers for urgent needs or follow-up
  • Long wait times for appointments and in-office delays
  • Administrative and staff disorganization regarding appointments and prescription refills
  • Parking challenges at the downtown location

In patients' words

"Worst clinic ever! Dr Nayack is the best but the staff sucks! I called for my medication refill. Not done!!! Always some excuse…inam thinking if changing clinic."

Birdeye review

"The new location provides better parking and a more spacious setting. Many reviews highlight the inviting atmosphere and the clinic's proactive approach to health management, making it a trusted choice for primary care needs."

BestProsInTown review summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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