Primary Care at Factoria - Bellevue, WA - UW Medicine
Family Medicine • Bellevue, WA
Ratings by platform
- Google (referenced): 2.3/5 (62 reviews (BestProsInTown))
- Zocdoc: 5.0/5 (73 reviews)
What patients say
Patients praise
- High satisfaction with the quality, expertise, and compassion of individual healthcare providers and doctors
- Convenient location and availability of some same-day or urgent appointments for acute needs
- Friendly clinic staff in some instances
- Highly positive reviews for specific clinicians like Geraldine Lee, MSN, ARNP
Common complaints
- Significant difficulty in scheduling appointments with long wait times for availability
- Frustrating and inefficient phone service and communication issues
- Concerns regarding lack of follow-up or continuity of care after diagnoses
- Occasional reports of impersonal or dismissive bedside manner
- Reports of office delays and scheduling running behind schedule
In patients' words
"However, it takes 3-6 months to get in to see my doctor so Im never able to get help with new issues, just with annual wellness visits. What really frustrates me though is that even though I cant see my doctor when I need to, because he is so busy, they are making him accept new patients."
— UW Medicine Primary Care at Factoria patient review"Can’t say enough about the doctors. Great care. Lousy service. Deal with the doctors directly and you shouldn’t have any issues."
— UW Neighborhood Factoria Clinic patient review"Geraldine is the best, down to earth, good listener, caring and honest and realistic about expectations. I am happy to have her as my health care provider."
— Patient testimonial for Geraldine Lee, MSN, ARNPMore clinics in Bellevue
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