Therapy Services at Memorial Hospital in Belleville
Physical Therapy • Belleville, IL
Ratings by platform
- Google: 3.6 out of 5 stars (based on 36 verified reviews) (36)
- Vivian Health (Staff/Employee perspective): 4.0 out of 5 stars (16)
- National Standardized Hospital Survey (HCAHPS): 72-73% (Patient experience rating/Would recommend) (1,934 (survey responses))
What patients say
Patients praise
- Professionalism and competence of therapy staff cited by some patients
- Effective treatment leading to improved mobility and pain reduction
- Supportive rehabilitation environment
Common complaints
- Wait times for services are sometimes reported as long
- Some patients have reported negative interactions with specific therapy staff (e.g., feeling patronized)
- Concerns regarding communication and staff responsiveness in hospital settings
In patients' words
"The staff is amazing, personable & each of them all strive to help me strengthen every muscle... They pushed me hard, but in a good way, to make me stronger."
— Theresa Horton (Patient)"She treated me like I have Alzheimer's and didn't have good sense. She made me..."
— Cindy W. (Patient)More clinics in Belleville
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