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Occupational Health - Horizon Health

Occupational HealthBelleville, IL

★★★★★4.9/57,636 reviews across 4 platforms

Ratings by platform

  • Birdeye (Horizon Health, St. Albert, AB): 3.3 out of 5 stars (51 reviews)
  • Birdeye (Horizon’s Fredericton Urgent Treatment Centre): 2.2 out of 5 stars (75 reviews)
  • Trustburn (Horizon Health Network, Moncton, NB): 3.8 out of 5 stars (10 reviews)
  • Horizon Health (Internal/Aggregated): 4.9 out of 5 stars (7,500+ reviews)

What patients say

Patients praise

  • Professional and attentive medical staff
  • Compassionate care
  • Organized operations in some clinics
  • Helpful front desk staff in some locations

Common complaints

  • Long wait times
  • Unprofessional or dismissive front desk staff
  • Concerns regarding communication and professionalism
  • Discomfort with facility environment

In patients' words

"We’re switching clinics due to repeated disappointments, mainly because of the consistently rude front desk staff. Every encounter with them has been frustrating."

Birdeye (Horizon Health, St. Albert, AB)

"The set up is not conducive to avoiding germs from being spread to the workers... Seating is extremely uncomfortable for anyone with back or leg problems. Wait times are very long..."

Birdeye (Horizon’s Fredericton Urgent Treatment Centre)

"Patients frequently highlight the clinic's compassionate, attentive, and patient-focused attitude... and the friendly staff, highlighting that patients feel genuinely cared for."

Wheree (Horizon Health Clinic, Toronto)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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