Belleville West, IL
Physical Therapy • Belleville, IL
Ratings by platform
- Birdeye (BJC Medical Group Family Medicine): 4.5 out of 5 stars (6 reviews)
- Birdeye (Illini Family Medicine): 4.9 out of 5 stars (593 reviews)
- Healthgrades (Dr. David Lebeau): 2.5 out of 5 stars (12 reviews)
- WebMD (West Belleville Health Center): 1 out of 5 stars (1 review)
What patients say
Patients praise
- Compassionate and knowledgeable physicians and medical staff
- Clean and well-maintained facility environments
- Helpful and caring nursing staff in some instances
- Many patients report positive long-term relationships with specific providers
Common complaints
- Significant difficulty reaching the office by phone or getting call-backs
- Long wait times for appointments and inability to schedule timely visits
- Concerns regarding receptionist and staff attitude in certain facilities
- Frustration with communication through patient portals and lack of detail in explanations
In patients' words
"the worst office i could imagine. whats the point of a mental health office that you can not EVER get ahold of."
— WebMD - West Belleville Health Center"Dr. Cooper... made me feel important and valued as their patient. I highly recommend Dr. Cooper as she's very understanding and kind"
— LocalityBiz - SIHF Healthcare West Belleville"Its impossible to speak to a nurse or receptionist directly by phone. You have to leave a message... and wait several days for a responce!"
— Healthgrades - Dr. David LebeauMore clinics in Belleville
Belleville
Patients praise: Some clinicians/reception and staff can be described as caring, great, or supportive · Good outcomes/doctor explanations and thoroughness are mentioned.
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BJC Medical Group Orthopedics & Sports Medicine at ...
Patients praise: Caring and compassionate staff and providers · Professional and knowledgeable medical care.
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