Fresenius Kidney Care Belleville
Dialysis Access Center • Belleville, IL
Ratings by platform
- DialysisCompare/CMS: 2/5
What patients say
Patients praise
- Some staff members described as helpful, caring, or great by peers/some patients
- Appreciation for the support provided to employees, fostering a sense of team and family atmosphere
Common complaints
- Perceived lack of staff compassion, professionalism, and etiquette
- Concerns regarding infection control practices (e.g., hand washing)
- Reports of feeling staff are overworked, tired, and inattentive to patient needs
- Complaints about disrespectful communication and lack of patient-centered care
- Difficulty with needle insertion or technical skill at some locations
In patients' words
"The management needs etiquette classes. Techs are great though."
— ScoreDoc"The staff is not compassionate, very disrespectful, worst, nobody washed their hands."
— PissedConsumerMore clinics in Belleville
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