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Primary Care in Bedford, TX | Baylor Scott & White Health logo

Primary Care in Bedford, TX | Baylor Scott & White Health

Family MedicineBedford, TX

★★☆☆☆1.5/525 reviews across 2 platforms

Ratings by platform

  • Better Business Bureau: 1.44 out of 5 (Not explicitly stated in source (aggregated rating))
  • PissedConsumer: 1.5 out of 5 (25 reviews)

What patients say

Patients praise

  • Professional and attentive staff in some specific clinics
  • Thorough medical care when appointments are successfully secured
  • Helpful phlebotomy and support staff experiences

Common complaints

  • Frustration with billing practices and unexpected charges
  • Difficulties with appointment scheduling and responsiveness
  • Complaints regarding customer service and staff communication

In patients' words

"The billing is a nightmare. Annual check up with blood work leads to extra charges you get to fight with your insurance and them over."

Better Business Bureau

"ER staff were disrespectful and rude... Baylor failed to give informed consent, which includes the cost of the procedure."

PissedConsumer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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