Texas Health Family Care
Family Medicine • Bedford, TX
Ratings by platform
- Birdeye (aggregate of various platforms): 3.9/5 (366 reviews)
- Yelp (55 reviews)
What patients say
Patients praise
- High satisfaction with specific physicians, physician assistants, and nurse practitioners
- Effective and clear communication from providers during care (e.g., COVID-19/pneumonia treatment)
- Clean and well-maintained facility environment
- Helpful and kind conduct by specific staff members
Common complaints
- Rudeness and poor attitude of administrative and nursing staff
- Concerns over administrative policies (e.g., patient companion restrictions)
- Difficulty with communication and office accessibility/phone responsiveness
- Perceived lack of genuine care for patients in certain administrative interactions
In patients' words
"Dr.Nweke is the best family physician by far! He listens and cares for each of his patients! Our family regards him Highly!"
— BusinessYab Review"The staff is horrendous. ... They stop answering their phones and lock the doors to the facility before the actual closing time of the office, and the secretaries and nurse assistants are constantly rude, disrespectful, and condescending."
— Medical-Health ReviewMore clinics in Bedford
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