Texas Health Family Care in Bedford at 3024 Highway 121

Patients praise

• High satisfaction with specific physicians, physician assistants, and nurse practitioners
• Effective and clear communication from providers during care (e.g., COVID-19/pneumonia treatment)
• Clean and well-maintained facility environment
• Helpful and kind conduct by specific staff members

Common complaints

• Rudeness and poor attitude of administrative and nursing staff
• Concerns over administrative policies (e.g., patient companion restrictions)
• Difficulty with communication and office accessibility/phone responsiveness
• Perceived lack of genuine care for patients in certain administrative interactions