Premier Health Primary Care

Patients praise

• highly professional, caring, and attentive physicians and staff
• excellent listening skills and clear communication from providers
• accessibility of same-day appointments for acute issues
• efficient telehealth services and follow-through on patient care
• clean and well-regarded facility environment

Common complaints

• occasional instances of feeling dismissed or unheard by providers
• concerns regarding receptionist phone etiquette and lack of professional identification during calls
• frustration with administrative processes such as check-in procedures or perceived lack of transparency regarding staff identity on calls