
Kettering Health Medical Group Primary Care
Primary Care • Beavercreek, OH
What patients say
Patients praise
- Some patients report positive, thorough, and attentive experiences with specific providers
- Convenience of online scheduling and MyChart integration for some services
- Friendly and professional staff noted at certain locations or interactions
- Effective and supportive care reported by some patients for routine needs
Common complaints
- Difficulty reaching staff via telephone and long wait times
- Issues with prescription management, particularly for controlled substances
- Reports of dismissive or unprofessional behavior by some medical and administrative staff
- Inconsistent quality of medical care and thoroughness of exams
In patients' words
"If you just need a doctor for checkups, this place is great. If you need any sort of maintenance medication fulfilled through this place, good luck because you’re definitely going to need it."
— LocalityBiz review for Soin Family Practice Center"Phones never get answered. Can never get an appointment... It is hit or miss. I recommend finding a different practice if you want to be able to be seen quickly."
— LocalityBiz review for Kettering Health Medical Group Soin Family Medicine CenterMore clinics in Beavercreek
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