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Kettering Health Medical Group Primary Care

Primary Care • Beavercreek, OH

What patients say

Patients praise

  • Some patients report positive, thorough, and attentive experiences with specific providers
  • Convenience of online scheduling and MyChart integration for some services
  • Friendly and professional staff noted at certain locations or interactions
  • Effective and supportive care reported by some patients for routine needs

Common complaints

  • Difficulty reaching staff via telephone and long wait times
  • Issues with prescription management, particularly for controlled substances
  • Reports of dismissive or unprofessional behavior by some medical and administrative staff
  • Inconsistent quality of medical care and thoroughness of exams

In patients' words

"If you just need a doctor for checkups, this place is great. If you need any sort of maintenance medication fulfilled through this place, good luck because you’re definitely going to need it."

— LocalityBiz review for Soin Family Practice Center

"Phones never get answered. Can never get an appointment... It is hit or miss. I recommend finding a different practice if you want to be able to be seen quickly."

— LocalityBiz review for Kettering Health Medical Group Soin Family Medicine Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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