Walk-In Clinics - McLaren Health Care serving Bay City, MI
Urgent Care • Bay City, MI
Ratings by platform
- Birdeye (McLaren Health Care): 3.3/5 stars (4 reviews)
- Birdeye (Emergency Department): 2/5 stars (46 reviews)
- Rehab.com (McLaren Bay Region): 3.4/5 stars (934 reviews)
What patients say
Patients praise
- quick and efficient service for specific services like lab draws or medication pickup
- praise for individual staff members for professionalism and compassionate care
- clean and welcoming facility environments in certain departments
Common complaints
- long wait times for care or registration
- reports of rude or unhelpful staff in the emergency department
- concerns regarding bedside manner and patient communication
- instances of perceived medical errors or poor care coordination
In patients' words
"Doctor Kovala has the worst bed side manners of any medical “professional” I’ve ever seen... treats you like you’re only there for attention."
— Birdeye (Emergency Department Review)"At McLaren Occupational Health & Convenient Care, patients consistently rave about their positive experiences. The clinic is praised for its clean, welcoming environment and attentive staff who keep patients informed throughout their visit."
— Urgent Care List (Provider Review Consensus)"The lab people are quick to register and quick to draw blood. Hardly any wait time. Their waiting area was clean,bright,and well labeled."
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