Substance Use Disorder Treatment - Great Lakes Bay Health Centers
Substance Use Disorder Treatment • Bay City, MI
Ratings by platform
- Birdeye (Great Lakes Bay Health Centers Bayside): 4.5 out of 5 stars (748 reviews)
- Birdeye (Great Lakes Bay Health Centers Bay City South): Not specified (190 reviews)
What patients say
Patients praise
- Supportive, kind, and professional staff in certain areas
- Welcoming and comfortable environment in some locations
- Comprehensive Substance Use Disorder (SUD) services including behavioral health, peer coaching, and medication-assisted treatment
- Appreciation for thorough and patient-centered care from specific providers
Common complaints
- Issues with administrative communication and follow-up on test results
- Complaints regarding appointment scheduling and staff availability
- Some experiences of perceived lack of responsiveness or care regarding medical concerns
In patients' words
"Many patients praise the friendly demeanor of Dr. Ingram, noting his kindness and thorough approach during appointments. The staff are frequently recognized for their helpfulness and professionalism, creating an atmosphere where visitors feel at ease."
— Wheree (Great Lakes Bay Health Centers Bay City South)"If I could give this place no stars I would! Absolutely the worst! Heather Prior couldn't even read my MRI result's. Refused to do anything about my pain."
— HelpYouAchieve (General GLBHC Bay City reviews)"Patients have to be committed to this program. It is fairly rigid with its requirements. Patients must be in counseling, peer recovery, and therapy groups, along with the medication. We feel strongly this is the right program."
— Great Lakes Bay Health Centers (SUD/Expanding Services Manager)More clinics in Bay City
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