McLaren Bay Region West Side Medical Mall Physical ...
Physical Therapy • Bay City, MI
Ratings by platform
- Birdeye: 2 out of 5 stars (Emergency Department specific) (46 reviews)
- Vivian Health: 3.1 out of 5 stars (12 reviews)
- Healthgrades: 46% patient recommendation rate
What patients say
Patients praise
- positive experiences with specific doctors and nurses
- friendly and helpful employees noted in some departments
- satisfaction with certain surgical and emergency care outcomes
Common complaints
- long wait times in emergency department
- reports of rude or unhelpful staff interactions
- concerns regarding communication between medical staff and patients
- allegations of HIPAA violations and poor bedside manner
- instances of pain management issues
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