WOMEN'S CARE BAY CITY
OB-GYN • Bay City, MI
Ratings by platform
- Birdeye (Great Lakes Bay Health Centers Women's Care): 4.6 out of 5 stars (613 reviews)
- Ratings.MD (MyMichigan OBGYN Bay City): 4.7 out of 5 stars (60 ratings)
- Ratings.MD (Jessica Lerczak, FNP): 5.0 out of 5 stars (332 ratings)
What patients say
Patients praise
- excellent bedside manner and empathetic care from providers like Dr. English and Jessica Lerczak, NP
- providers are thorough, knowledgeable, and clearly explain procedures and options
- efficient appointment scheduling and minimal wait times in office settings
- staff described as professional, friendly, and compassionate in many instances
- high levels of patient comfort and trust during sensitive examinations
Common complaints
- occasional dismissive or distracted behavior from front desk or administrative staff
- concerns about lack of personalized connection compared to previous providers
- isolated experiences where advice felt insensitive or judgmental regarding lifestyle choices during pregnancy
- perceived pressure towards certain medical interventions like C-sections to decrease risk
In patients' words
"Dr. English has excellent bedside manner and made an uncomfortable procedure easier. I was happy to have him provide my care. The office was also extremely efficient in starting my appointment on time and no long waits in office."
— Ratings.MD (MyMichigan OBGYN Bay City)"NP Jess is phenomenal!! I wish she could be my family doctor/provider too! She is so understanding and truly cares. She is so compassionate and you can really tell she is in the perfect job."
— Ratings.MD (Jessica Lerczak, FNP)"His front desk staff had a couple of gals who seemed distracted and dismissive, but one was actually friendly and seemed helpful... The check-out gal was the least friendly/helpful when I asked follow-up questions."
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