Grace Health
Mental Health • Battle Creek, MI
Ratings by platform
- HelpConnectUsa: 3.2/5 (195 reviews)
What patients say
Patients praise
- Appreciation for compassionate and knowledgeable medical providers/staff
- Convenient location offering a wide range of services under one roof
- Positive experiences with dental and physical therapy services
- Helpfulness of staff regarding financial options and low-income health care assistance
Common complaints
- Reports of rude staff and poor communication
- Perception of poor quality of care/patient feeling unheard
- Observations of dirty facility conditions
- Presence of signs warning of hostile attitudes impacting patient perception
In patients' words
"I have been going here on the recommendation of my mom for almost a year now... Jenny is patient, listens incredibly well and is so knowledgable and kind! I also began going to physical therapy with Ben and Kaylee... and seeing Amy in behavioral health, who I cannot possibly say enough wonderful things about!"
— uscompanies.net review"About 8 months ago my care at Grace Health went down the tubes, I now go somewhere they actually listen to me... now I don’t trust them with my care."
— WebMD reviewMore clinics in Battle Creek
WellNow Urgent Care
Patients praise: Professional and attentive medical staff (doctors and PAs) · Efficient online scheduling and check-in process.
Bronson Advanced Cardiac Healthcare
Patients praise: Helpful staff · Patient satisfaction ratings for individual providers (e.g., 4.9/5 stars for Dr. Jonathon Blais).
Oaklawn Hospital
Patients praise: attentive, friendly, and professional staff · providers described as compassionate, thorough, and effective listeners.
Specialty Eye Institute
Patients praise: professional and kind bedside manner · clear, thorough explanations of conditions and test results.
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