Family Practice - Battle Creek - Grace Health
Family Practice • Battle Creek, MI
Ratings by platform
- HelpConnectUsa: 3.2/5 (195 reviews)
- USCompanies.net: Generally positive (based on 6 reviews) (6 reviews)
What patients say
Patients praise
- High quality of care and professional staff noted by some patients
- Positive experiences with specific nurse practitioners and therapists
- Convenience of having multiple services centrally located
- Commitment to quality care for all, including those with commercial insurance
Common complaints
- Impersonal, "revolving door" experience
- Providers perceived as not listening to patient concerns
- Concerns regarding accuracy of medical records (MyChart)
- Reports of rude staff and poor facility cleanliness
- Loss of trust in quality of care over time
In patients' words
"Fantastic staff and Medical Care... I recommend any of the providers at Grace health for care for others. Grace Health is committed to patients and Quality Care."
— USCompanies.net review"About 8 months ago my care at Grace Health went down the tubes... I don’t trust them with my care."
— WebMD review"My experience there was impersonal and revolving door. They didn't listen to me when I spoke, wrote incorrect information in My Chart."
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