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DayOne Family Healthcare, Medical Clinic Battle Creek, MI

Family PracticeBattle Creek, MI

★★★☆☆3.3/5156 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 3.0/5.0 (2 reviews)
  • Birdeye/Google: 3.3/5.0 (154 reviews)

What patients say

Patients praise

  • Availability of weekend appointments (including Sundays)
  • Some providers praised for good bedside manner
  • Positive long-term experiences from some patients

Common complaints

  • Long wait times on the phone and in the office
  • Difficulty reaching doctors or receiving callbacks
  • Perceived lack of care and being rushed during appointments
  • Issues with prescription fulfillment and communication with pharmacies
  • Unprofessional staff behavior
  • Frustration with staff turnover

In patients' words

"You are just a dollar sign. Staff is unprofessional, I could hear office staff and clinical staff talking about other patients. Can never get ahold of my doctor."

Healthgrades Review

"Always have to wait a minimum of 10-15 minutes for someone to pick up the phone. Prescriptions always take a miniumum of 3-4 days to fill."

Birdeye/Google Review

"Great Practice available even on Sunday. Dr Galonski is wonderful excellent bedside manner."

Yelp/MapQuest Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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