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Beacon Kalamazoo Heart Institute Battle Creek

Cardiology • Battle Creek, MI

★★★☆☆3.0/52 reviews across 1 platform

Ratings by platform

  • Birdeye (Beacon Kalamazoo Heart Institute): 3/5 (2 reviews)

What patients say

Patients praise

  • Exceptional professionalism and friendliness of staff
  • Expertise of specific clinicians and cardiologists
  • Clear communication and support from physicians
  • High-quality cardiac care and recovery support

Common complaints

  • Long wait times for phone responses
  • Inconsistent care documentation and record-keeping practices
  • Frustrations with administrative procedures and communication delays

In patients' words

"Dr. Sood is one of my best doctors he explains everything clearly answers your questions before you can ask them... My one star is his staff and office. If you call in for a question plan to spend at least 25 plus minutes waiting for someone to answer the phone."

— Birdeye review of Beacon Kalamazoo Heart Institute

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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