Beacon Kalamazoo Heart Institute Battle Creek
Cardiology • Battle Creek, MI
Ratings by platform
- Birdeye (Beacon Kalamazoo Heart Institute): 3/5 (2)
- Birdeye (Beacon Kalamazoo - Formerly Borgess): 1.9/5 (33)
- Facebook (Beacon Kalamazoo): 78% recommend (2,001)
What patients say
Patients praise
- Exceptional professionalism and friendliness of staff
- Expertise of specific clinicians and cardiologists
- Clear communication and support from physicians
- High-quality cardiac care and recovery support
Common complaints
- Long wait times for phone responses
- Inconsistent care documentation and record-keeping practices
- Frustrations with administrative procedures and communication delays
In patients' words
"Dr. Sood is one of my best doctors he explains everything clearly answers your questions before you can ask them... My one star is his staff and office. If you call in for a question plan to spend at least 25 plus minutes waiting for someone to answer the phone."
— Birdeye review of Beacon Kalamazoo Heart Institute"He appreciated the nurses for their patience, honesty, and support... The structured workouts, monitoring and coaching renewed his confidence. They answered my questions, encouraged me, pushed me when I needed it."
— Beacon Health System News ArticleMore clinics in Battle Creek
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