
Grace Health
Behavioral Health • Battle Creek, MI
Ratings by platform
- Solv: 1.0/5
- uscompanies.net (6 reviews)
- WebMD (1 review)
What patients say
Patients praise
- Praise for specific staff members, particularly in behavioral health and physical therapy
- Convenience of having multiple services centrally located
- Appreciation for efficient pharmacy communication and staff
- Some patients report fantastic overall experiences and quality care
Common complaints
- Reports of rude or unprofessional staff behavior
- Patient concerns regarding the quality of care and lack of listening by providers
- Employee reports of a toxic workplace culture and management issues
- Concerns about facility cleanliness and environment
In patients' words
"I also began going to physical therapy with Ben and Kaylee, who are both so professional and kind, and seeing Amy in behavioral health, who I cannot possibly say enough wonderful things about!"
— uscompanies.net review"About 8 months ago my care at Grace Health went down the tubes, I now go somewhere they actually listen to me... now I don’t trust them with my care."
— WebMD reviewMore clinics in Battle Creek
Bronson HelpNet Behavioral Health Specialists
Patients praise: Positive experiences with certain staff members described as kind, polite, and sympathetic · Appreciation for clean facilities and professional care in other hospital departments (though sometimes conflated in reviews).
WellNow Urgent Care
Patients praise: Professional and attentive medical staff (doctors and PAs) · Efficient online scheduling and check-in process.
Bronson Advanced Cardiac Healthcare
Patients praise: Helpful staff · Patient satisfaction ratings for individual providers (e.g., 4.9/5 stars for Dr. Jonathon Blais).
Oaklawn Hospital
Patients praise: attentive, friendly, and professional staff · providers described as compassionate, thorough, and effective listeners.
Specialty Eye Institute
Patients praise: professional and kind bedside manner · clear, thorough explanations of conditions and test results.
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