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Grace Health

Behavioral Health • Battle Creek, MI

Ratings by platform

  • Solv: 1.0/5
  • uscompanies.net (6 reviews)
  • WebMD (1 review)

What patients say

Patients praise

  • Praise for specific staff members, particularly in behavioral health and physical therapy
  • Convenience of having multiple services centrally located
  • Appreciation for efficient pharmacy communication and staff
  • Some patients report fantastic overall experiences and quality care

Common complaints

  • Reports of rude or unprofessional staff behavior
  • Patient concerns regarding the quality of care and lack of listening by providers
  • Employee reports of a toxic workplace culture and management issues
  • Concerns about facility cleanliness and environment

In patients' words

"I also began going to physical therapy with Ben and Kaylee, who are both so professional and kind, and seeing Amy in behavioral health, who I cannot possibly say enough wonderful things about!"

— uscompanies.net review

"About 8 months ago my care at Grace Health went down the tubes, I now go somewhere they actually listen to me... now I don’t trust them with my care."

— WebMD review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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