Express Care - Urgent Care Clinics
Urgent Care • Baton Rouge, LA
Ratings by platform
- Yelp: 2.0/5 stars (4 reviews)
- Facebook: 98% recommend (64 reviews)
What patients say
Patients praise
- Ease of online scheduling and appointment accessibility
- Professional, friendly, and courteous support and nursing staff
- Efficiency in service delivery and short wait times for some patients
- Helpful for routine medical needs like testing or minor illnesses
- Clean facilities
Common complaints
- Dismissive, unfriendly, or abrasive demeanor of some medical providers
- Perceived lack of competence or clinical focus from specific staff members
- Issues with medical documentation accuracy (e.g., misrecorded patient history or symptoms)
- Difficulty obtaining necessary documentation like work excuses
- Errors in pharmacy communication or prescription management
In patients' words
"She was very dismissive of what I was trying to tell her and sounded like she barely knew what she was doing."
— Baton Rouge General Express Care - Highland Village patient review"The nursing staff is wonderful. The doctor is very abrasive and doesn't really know what she's doing."
— Express Care Urgent Care Clinic Yelp review"Been there 3-4 times for different things. Andrea is very impressive!!! Her depth of knowledge is top notch!!! Her professionalism and “table-side-manner” are unparalleled!!!"
— Baton Rouge General Express Care - Dutchtown patient reviewMore clinics in Baton Rouge
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