Urgent Care | Baton Rouge
Urgent Care • Baton Rouge, LA
Ratings by platform
- Fast Pace Health Urgent Care (Birdeye): 4.6 out of 5 (403 reviews)
- Patient Plus Urgent Care (Birdeye): 4.8 out of 5 (2,010 reviews)
- Patient Plus Urgent Care (Solv): 4.8 to 4.9 out of 5 (across multiple locations) (Thousands of combined ratings/reviews on Solv)
What patients say
Patients praise
- Friendly, knowledgeable, and caring medical and support staff
- Efficient, clean, and well-organized facilities
- Convenient online scheduling options and walk-in availability
- High quality of care and thorough examinations
- Effective bedside manner and patient-centered communication
Common complaints
- Long wait times despite having appointments
- Perceived rudeness or lack of professionalism from front desk staff
- Inconsistencies in medical assessment or communication by providers
- Dissatisfaction with billing or insurance coverage information provided at the clinic
- Frustration with scheduling and communication systems (e.g., online registration)
In patients' words
"Service was fast and friendly. The nurses were extremely sweet and sociable during my visit. They explained the check in process well and were available for any help I may have needed."
— Fast Pace Health Urgent Care patient review"Waited for over an hour even though I made an appointment. Ridiculous wait time for doing paperwork and scheduling ahead!"
— Patient Plus Urgent Care patient review"Docs are good. Facility is nice. Receptionist is aloof and can’t be bothered. Rude. Belligerent."
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