Wilmot Cancer Institute | Medical Oncology & Hematology
Oncology and Hematology • Batavia, NY
Ratings by platform
- CMS HCAHPS (Strong Memorial Hospital): 2/5 (Based on parent facility data) (846 completed surveys (Parent facility))
What patients say
Patients praise
- Personalized and compassionate care
- Comfortable and family-like atmosphere
- Convenient local access for patients in the region
- Helpful and supportive staff
Common complaints
- Some institutional patient experience metrics (based on the parent hospital, Strong Memorial) indicate areas for improvement regarding overall hospital satisfaction ratings
In patients' words
"There’s a family feeling when you go up there, and it’s very comfortable."
— Patient testimonial regarding WCI Batavia"I actually look forward to going to treatment. It just kind of takes the scariness away when you walk in there. You feel like you’re in good hands."
— Patient testimonial regarding WCI Batavia"They truly made it easier to go through the chemo treatments because of how kind and compassionate they were."
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