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Ear, Nose, & Throat (Otolaryngology)

Ear, Nose, & ThroatBatavia, NY

★★★★☆4.2/517 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Dr. Douglas Danosos): 5.0/5.0 (2 reviews) (2)
  • WebMD / Vitals (Dr. Susan Fulmer): 3.8/5.0 to 4.0/5.0 (11 ratings, 2-3 reviews)
  • WebMD (Dr. Amy Saleh): 5.0/5.0 (4 ratings)
  • WebMD (Lakeside ENT & Allergy): N/A (1 review)

What patients say

Patients praise

  • Providers praised for expertise and clinical knowledge
  • Helpful and effective treatment for conditions like vertigo and sinus issues
  • Some staff noted as friendly and compassionate
  • Ability to explain complex conditions clearly to patients

Common complaints

  • Complaints regarding long wait times and appointment delays
  • Some patients felt dismissed or unheard by providers
  • Reports of perceived negligence or failure to effectively treat specific conditions
  • Issues with administrative communication and scheduling
  • Occasional technical difficulties with medical equipment

In patients' words

"I saw Dr. Kaza. The best way to describe him is say he is FANTASTIC! Great demeanor, engaging and caring."

WebMD review of Dr. Srinivas Kaza

"Negligence, failure to treat, dismissive. Dr. Fulmer has no idea how to treat thyroid disease. She is incapable of reading numbers. Does not care about your health. Doesn’t listen to your symptoms. Very dismissive and will hurt your health. Don’t go see her!"

Vitals review of Dr. Susan Fulmer

"I had Dr Fulmer in 2021 in Batavia (Lakeside ENT). I was struggling with vertigo... Dr Fulmer & she gave me exercises to do, within 2 days my vertigo was gone... I'm sad to see she isn't in Batavia anymore. Thank you Dr Fulmer for helping me!"

Healthgrades review of Dr. Susan Fulmer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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