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Eye Doctor in Bangor, Maine

OptometryBangor, ME

★★★★★4.7/5312 reviews across 7 platforms

Ratings by platform

  • Vitals (Dr. Garth A. Wilbanks): 4.9 out of 5 (10 ratings)
  • Vitals (Dr. Paul R. Moulton): 4.6 out of 5 (15 ratings (5 written reviews))
  • Healthgrades (Dr. Theodore Curtis): 3.9 out of 5 (11 reviews)
  • Healthgrades (Dr. Anthony Ekong): 4.5 out of 5 (6 reviews)
  • Healthgrades (Dr. Jean Tibbetts): 4.3 out of 5 (6 reviews)
  • Birdeye (Eye Center Northeast): 4.8 out of 5 (264 reviews)
  • WebMD (Dr. Tracey Clark): not shown on provided page; review indicates negative experience and complaint (not provided in excerpt)
  • Vitals (Dr. Jeffrey J. Jordan): 3.7 out of 5 (review count not shown in excerpt)

What patients say

Patients praise

  • Professional, thorough care and responsiveness in emergencies
  • Clear communication/explanations in lay terms
  • Friendly staff/bedside manner and empathy
  • Good results from treatment/procedures

Common complaints

  • Perceived refusal to see patient or urgent care concerns
  • Disagreements about clinical findings/objective data leading to frustration
  • Painful/traumatic procedure experience and complaint filed; patient says office ended relationship
  • Billing/insurance problems (charged unexpected amount, not accepting insurance, lack of itemized receipt)

In patients' words

"“He was through, informative, and very professional.”"

Vitals review snippet for Dr. Paul R. Moulton

"“Based on 11 reviews 3.9 Star Rating”"

Healthgrades listing for Dr. Theodore Curtis (rating summary)

"“I lost my sight in my right eye one Sunday. I went to the ER at EMMC. Dr. Tibbits refused to see me.”"

Healthgrades review snippet for Dr. Jean Tibbetts

"“She said I was too sensitive… I called and put in a complaint… Vision Care sent me a letter telling me they did not want me for a patient anymore”"

WebMD-hosted review text for Dr. Tracey Clark

"“She was not informed that they don’t accept our insurance… not given an itemized receipt of services.”"

Birdeye review text for Eye Center Northeast

"“Five star care!… Dr. E explains his findings in layman's terms.”"

Healthgrades review snippet for Dr. Anthony Ekong

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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