Vision Care of Maine
Optometry • Bangor, ME
What patients say
Patients praise
- Professional, thorough care and responsiveness in emergencies
- Clear communication/explanations in lay terms
- Friendly staff/bedside manner and empathy
- Good results from treatment/procedures
Common complaints
- Perceived refusal to see patient or urgent care concerns
- Disagreements about clinical findings/objective data leading to frustration
- Painful/traumatic procedure experience and complaint filed; patient says office ended relationship
- Billing/insurance problems (charged unexpected amount, not accepting insurance, lack of itemized receipt)
In patients' words
"“He was through, informative, and very professional.”"
— Vitals review snippet for Dr. Paul R. Moulton"“Based on 11 reviews 3.9 Star Rating”"
— Healthgrades listing for Dr. Theodore Curtis (rating summary)"“I lost my sight in my right eye one Sunday. I went to the ER at EMMC. Dr. Tibbits refused to see me.”"
— Healthgrades review snippet for Dr. Jean Tibbetts"“She said I was too sensitive… I called and put in a complaint… Vision Care sent me a letter telling me they did not want me for a patient anymore”"
— WebMD-hosted review text for Dr. Tracey Clark"“She was not informed that they don’t accept our insurance… not given an itemized receipt of services.”"
— Birdeye review text for Eye Center Northeast"“Five star care!… Dr. E explains his findings in layman's terms.”"
— Healthgrades review snippet for Dr. Anthony EkongMore clinics in Bangor
Eye Center Northeast
Patients praise: Professional and kind staff members · Thorough eye exams and clinical care.
Goldthwait Vision Care
Patients praise: Locally owned and operated business · Professional and friendly customer service mentioned in some contexts.
St. Joseph's Orthopedics
Patients praise: Thorough explanations and clear communication · Professional, personable, and caring demeanor of surgeons.
St. Joseph Neurosurgery
Patients praise: Physicians frequently praised for surgical expertise and positive clinical outcomes · Strong appreciation for clear, thorough explanations of conditions and surgical procedures.
MVPT Physical Therapy
Patients praise: Highly knowledgeable and compassionate staff · Effective, personalized treatment plans that restore mobility and reduce pain.
Down East Orthopedic Associates
Patients praise: Thorough and clear communication regarding conditions and treatment options · Friendly, professional, and knowledgeable staff and providers.
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