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Eye Center Northeast

Optometry • Bangor, ME

★★★★★4.8/5265 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.8/5 (264 reviews)
  • Healthgrades: 5/5 (1 review)
  • Facebook: 88% recommend (23 reviews)

What patients say

Patients praise

  • Professional and kind staff members
  • Thorough eye exams and clinical care
  • Long-term patient loyalty
  • Effective communication and patient interaction with doctors like Dr. Chloe Douglass

Common complaints

  • Concerns regarding billing practices and communication about costs
  • Dissatisfaction with optical products, specifically progressive lenses and lens durability
  • Difficulty adjusting to recommended lens types

In patients' words

"What a great experience I had with Dr. Chloe Douglas! So professional and gentle. She took the time to answer all my questions and make sure I got exactly what I needed! I highly recommend!"

— Birdeye user review

"This is not a company i would in any wise encourage people to go to... Yes the staff is very friendly, yes my prescription is perfect but the glasses are less than satisfactory..."

— Medicals-Health user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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