Neurologists Near Me in Austin, Texas - Ascension
Neurology • Austin, TX
Ratings by platform
- Birdeye (Aggregate of Google reviews): 4.4/5 stars (285 reviews)
- Birdeye (Google reviews) for a specific office location: 5.0/5 stars (19 reviews)
- Healthgrades (for Dr. Andrew Collins): 4.8/5 stars (26 reviews)
What patients say
Patients praise
- Patients often praise specific neurologists for being caring, knowledgeable, and effective communicators
- Some find the office staff professional and the practice environments efficient with convenient parking
- High likelihood of recommendation and positive feedback for individual providers who take time to listen to patients
Common complaints
- Concerns regarding administrative and billing processes, such as unexpected charges or difficulties with insurance/prior authorizations
- Inconsistent experiences with provider attentiveness and depth of diagnosis during office visits
- General patient frustration with broader Ascension Seton facility interactions, particularly related to ER or hospital experiences
In patients' words
"Dr. Collins is a really great neurologist in Kyle, Texas. I have seen at least 5 neurologists in my life and I think he’s by far the best! I was able to get into see him quickly after a hospital stay and he actually listened to me and showed a genuine concern about me."
— Healthgrades"I scheduled an appointment and called to ask how much it would cost, I was told because it was an initial consultation there would be no charge. Awesome... Then a claim for a “60+ minute office visit” pops up on my insurance for $629!"
— Birdeye"I asked her what she thought my excruciating burning pain in toe was stemming from if it wasn’t neuropathy — to which she shrugged her shoulders and replied: “I don’t know. I’m a nerve doctor”."
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