Advocate Medical Group Immediate Care Center
Immediate Care • Aurora, IL
Ratings by platform
- Yelp/Apple Maps aggregate: 3.3/5 (23 reviews)
- Service Atlas: 4.4/5 (206 reviews)
What patients say
Patients praise
- Professional and caring doctors and nursing staff
- Effective treatment for minor illnesses and injuries
- Convenient access for urgent needs outside of primary care hours
- Generally pleasant and calming clinical environment
Common complaints
- Inconsistent walk-in/appointment policies causing frustration
- Perceived decline in quality of service since change in ownership/management
- Concerns regarding customer service, including difficulty getting through on the phone
- Negative experiences related to insurance billing and out-of-pocket costs
In patients' words
"I love advocate health. They are very good doctors and really care about their patience."
— User review via Apple Maps/MapQuest"When this place was Dryer it was fantastic. But ever since Advocate took over it has gone down hill. The focus is on the bottom line and it shows in the staff."
— User review via Apple Maps/MapQuest"The worst Advocate Medical Group location ever. Don’t even waste your time going there. I called prior to arrival and asked for an appointment. I was told no appointment needed. Once I walked in guess what was the first question they asked…you guessed right What time is my appointment..?"
— User review via BirdEye/GoogleMore clinics in Aurora
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