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Primary Care | Aurora, IL

Family Medicine • Aurora, IL

★★★★★4.9/5164 reviews across 3 platforms

Ratings by platform

  • Healthgrades/WebMD: 4.9/5 (112 reviews)
  • Healthgrades: 5.0/5 (29 reviews)
  • Healthgrades: 4.9/5 (23 reviews)

What patients say

Patients praise

  • Highly attentive and compassionate listening skills
  • Effective and thorough communication regarding treatment plans
  • Long-term, trusted patient-provider relationships
  • Strong patient-centered approach and professionalism

Common complaints

  • Long wait times and difficulty scheduling appointments
  • Issues with office staff communication and rudeness
  • Sudden provider departures without notification
  • Dissatisfaction with insurance changes and referral coordination
  • Concerns regarding perceived lack of listening or dismissive bedside manner by some providers

In patients' words

"Dr. Hrad is the best doctor I've ever had... He takes the time to really listen and answer all questions."

— Healthgrades Patient Review

"Dr. Gaonkar is attentive, and truly listens to his patients... He involves them in their care plans, clearly explains treatment options."

— WebMD/Healthgrades Patient Review

"Waited 55 minutes (i wish i was exaggerating) to have the doctor roll his eyes and question my husbands pain... gaslight you into thinking all your pain is in your head."

— LocalityBiz Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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