Mercy Medical Center
Behavioral Health • Aurora, IL
Ratings by platform
- ComplaintsBoard: 1.0/5 (26 reviews)
- Healthgrades
- Vivian Health: 5.0/5 (2 reviews)
What patients say
Patients praise
- clean facilities
- some doctors and nurses noted as professional, kind, and knowledgeable
- good communication from specific care providers
Common complaints
- long emergency department wait times
- poor staff responsiveness to patient needs
- inadequate complaint resolution processes
- perceived lack of communication or neglect during stays
In patients' words
"Wait time in the waiting room -8-9 hours on Tuesday 9/5. No updates given as to how much longer."
— Patient review via HospitalStatsMore clinics in Aurora
Total Health Dental
Patients praise: Friendly, kind, and patient staff · Clean and modern facility.
Primary Care Doctors Near Me in Aurora, IL
Patients praise: physicians described as attentive, excellent listeners, and compassionate · providers who take time to explain treatment options and address concerns without rushing.
Primary Care | Aurora, IL
Patients praise: Highly attentive and compassionate listening skills · Effective and thorough communication regarding treatment plans.
Dr. Shweta Kamal
Patients praise: Friendly, professional, and welcoming staff · High quality of care and gentle dental techniques.
Midwest Express Clinic
Patients praise: fast and efficient service/short wait times · friendly and professional staff/providers.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.