Behavioral Health Services - Aurora Mental Health & Recovery
Behavioral Health • Aurora, CO
Ratings by platform
- Rehab.com, Recovered.org: 3.36/5 to 4.03/5 (various platforms) (Varies by site (e.g., 14 to 83 reviews per specific location))
What patients say
Patients praise
- Specific therapists and providers described as amazing or helpful
- Positive experiences with specialized substance use and recovery programs
- Availability of virtual session options
- Some long-term patients report consistent quality support
Common complaints
- Poor customer service and communication (difficulty reaching staff, long hold times, rude interactions)
- Administrative and billing issues, including unexpected out-of-pocket charges
- Long wait times for appointments and intakes
- Staffing concerns, such as high caseloads limiting personal care and provider turnover
In patients' words
"Jessica porras is my DUI class educator / therapist . She is absolutely AMAZING . The virtual class option has been such a stress relief and she has been amazing for my sobriety journey . 10/10 recommendation. (Rehab.com); My son has been receiving services through AMHR for more than 10 years. The providers have been very supportive, and the services have been of the highest quality. (AMHR Website)"},source:{citations:,confidence:"
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