Aurora | HCA HealthONE Mental Health and Wellness Center
Behavioral Health • Aurora, CO
Ratings by platform
- Birdeye: 2.1/5 stars (63 reviews)
- Healthgrades (for parent facility): 58% patient recommendation rate (Not explicitly stated for mental health unit specifically)
What patients say
Patients praise
- praise for exceptional care by some patients
- positive experiences with specific medical staff
Common complaints
- dissatisfaction with staff bedside manners and professionalism
- concerns regarding patient confidentiality and privacy in shared holding areas
- reports of long waiting times before being seen by medical staff
- complaints about facility cleanliness and hygiene practices
- specific negative experiences with clinical staff and diagnosis handling
In patients' words
"My highschool teacher whos been stalking me for 10 years was my psychiatrist here and took away my schizophrenia diagnosis and instead diagnosed me with ptsd. Food is awful."
— Birdeye user review"There is no patient confidentiality at all. The staff lack bedside manners. The place doesn’t look or feel clean."
— Clinic4All user review"Mi hermana estuvo ingresada en este hospital y la atención excelentísima como nunca avía experimentado antes dios los bendiga"
— Birdeye user review (translated from Spanish: My sister was admitted to this hospital and the care was excellent as I had never experienced before, God bless them.)More clinics in Aurora
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