Mental Health Resources - City of Aurora
Behavioral Health • Aurora, CO
Ratings by platform
- Birdeye (Smoky Hill Center): 3.6 out of 5 stars (5 reviews)
- Birdeye (HCA HealthONE Mental Health and Wellness Center): 2.1 out of 5 stars (63 reviews)
- Rehab.com (Intercept Center): 2.47 out of 5 stars (83 reviews)
- Birdeye (Axis Integrated Mental Health): 4.6 out of 5 stars (218 reviews)
What patients say
Patients praise
- Highly compassionate and thorough care reported by some patients
- Successful experiences with specific providers or specialized therapies like TMS and Ketamine
- Improved clinical outcomes and faster time to remission for those utilizing measurement-based care tools
- Convenience of telehealth options for some patients
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Long wait times for appointments or intake processing
- Reports of unprofessional, rude, or dismissive staff behavior
- Concerns regarding misdiagnosis or ineffective therapy sessions
- Issues with administrative processes or perceived lack of care for patients
In patients' words
"A man told me on the phone during my intake appointment that i needed to “stop breathing weird” and “control my anxiety” because it was bothering him through the phone. He raised his voice at me... In a mental health field/ a vulnerable environment this is NOT how i should be spoken to on the phone."
— LocalityBiz Review"I've been a patient of amhr for 20 years or more now and I love the people there. I have the best therapist and psychiatrist I adore both of them."
— Rehab.com Review"Axis has saved my life. Kayla is the most compassionate provider I have ever had... I've never felt so cared for and never felt so encouraged to be my best, healthiest self as I do now."
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