Wound Care | Augusta, ME - MaineGeneral Health
Wound Care • Augusta, ME
Ratings by platform
- MaineGeneral Health internal patient surveys (Wound Care): 4.7 out of 5 (76-77 ratings)
- MaineGeneral Health location rating (Wound Healing & Hyperbaric Medicine): 4.6 out of 5 (Not explicitly stated)
- Vivian Health (Alfond Center for Health): 4.3 out of 5 (24 reviews)
What patients say
Patients praise
- High patient satisfaction ratings specifically for the Wound Healing & Hyperbaric Medicine department
- Providers described as kind, compassionate, and professional in wound care settings
- Clean and well-equipped facility design cited by some patients
Common complaints
- Long wait times for emergency and urgent services
- Concerns regarding communication and staff responsiveness in general hospital settings
- Instances of perceived lack of compassion or inadequate care in specific emergency scenarios
In patients' words
"The care he has received at the MaineGeneral Wound Center the last year and a half has everything heath care should be with wonderful, caring, compassionate health care providers."
— Renee Nelson, An Open Letter to MaineGeneral Health (92 Moose)"I swear to god if I could rate this hospital less than one star I would. I was there rolling around in pain... they told me their AVERAGE WAIT TIME IS 8-10 HOURS!!"
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