Imaging services - Augusta - Doctors Hospital
Radiology • Augusta, GA
Ratings by platform
- Yelp: 2.3/5 stars (110 reviews)
- Medicai: 5/5 stars (Note: This score appears highly inconsistent with other platforms) (10 reviews)
- Medical News Today (CMS/HCAHPS): 69% patient experience rating; 65% would definitely recommend (Based on CMS HCAHPS data)
What patients say
Patients praise
- staff reported as professional, friendly, and courteous in specific departments like the Women's Diagnostic Center
- modern and clean facilities mentioned by some patients
- positive experiences with specific physicians and specialized care areas like the burn center
Common complaints
- concerns regarding billing accuracy and potential identity fraud/administrative errors
- reports of long wait times in emergency/waiting areas
- allegations of poor communication and inadequate nursing care responsiveness
- claims regarding perceived neglect or insufficient attention to patient conditions
In patients' words
"The Women's Diagnostic Center features a very professional and courteous staff, complemented by clean, modern facilities and a pleasant ambiance."
— Medicai patient review summary"Worse hospital 6 hours they forgot about me can’t seen anyone but a PA. All the testing and everything was gone in waiting room ridiculous."
— Birdeye review"I had never even heard of Doctor’s Hospital in Augusta until a bill arrived for a CT scan and chest X-ray supposedly performed there... images Lynn says were never hers."
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