Medical Associates Plus
Primary Care • Augusta, GA
Ratings by platform
- Birdeye: 3.9/5 (479 reviews)
- Medicai.io summary: 3.3/5 (15 reviews)
What patients say
Patients praise
- Praise for specific physicians' bedside manner and professional care
- Some patients report a smooth, welcoming, and efficient check-in experience at certain locations
- Occasional reports of friendly and supportive staff members
Common complaints
- Significant complaints regarding front office staff, including reports of rudeness, unprofessionalism, and difficulty answering phones
- Issues with communication, such as failing to return calls or leaving patients in a "doom loop" on the phone
- Difficulties with administrative efficiency, including handling paperwork, FMLA forms, and prior authorizations
- Specific reports of negative or condescending interactions with nursing staff and some providers
More clinics in Augusta
Center for Primary Care
Patients praise: Attentive, thorough, and compassionate care from physicians and providers · Strong, long-term doctor-patient relationships.
Piedmont Healthcare
Patients praise: Patients appreciating professional and compassionate nursing staff in certain areas · Positive feedback on individual primary care provider experiences.
BenchMark Physical Therapy
Patients praise: Knowledgeable, professional, and well-trained staff · Welcoming, friendly, and family-oriented environment.
ERW Physical Therapy
Patients praise: Knowledgeable, attentive, and compassionate staff · Effective, personalized treatment plans.
Piedmont Physicians Pain Management of Augusta
Patients praise: Professionalism of medical staff · Knowledgeable care providers.
Augusta OB/GYN Specialists
Patients praise: Efficient office operations in some cases · Modern/nice office environment.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.