Primary Care in Augusta, Georgia - Piedmont Healthcare locations.
Primary Care • Augusta, GA
Ratings by platform
- Momentary (based on CMS HCAHPS): 2 out of 5 stars (1,374 patients)
- Healthgrades (hospital experience): 67% recommend (Not explicitly stated)
- Comparably: 3 out of 5 stars (Customer Service) (8 reviews (general Piedmont Healthcare brand))
What patients say
Patients praise
- Patients appreciating professional and compassionate nursing staff in certain areas
- Positive feedback on individual primary care provider experiences
- Accessibility of specialized medical services in the Augusta area
- Quietness of the facility reported as a relative strength
Common complaints
- Lower-than-average staff responsiveness and availability of help when needed
- Communication challenges regarding medication explanations and patient needs
- Patient concerns regarding hospitalist care and lack of perceived empathy
- Some issues reported with cleanliness ratings
In patients' words
"Piedmont Hospitalist- Had a loved one in this hospital. The Hospitalist are very cold, uncaring, and not at all concerned about the welfare of the patient."
— Yelp review of Piedmont Augusta"Excellent system of care. great docs. Great doctors. Great care close to home."
— Comparably review of Piedmont HealthcareMore clinics in Augusta
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