Welcome to Augusta Center for Health and Rehabilitation ...
Long-Term Care • Augusta, ME
Ratings by platform
- Multiple aggregator sites including SeniorAdvice, Caring.com, and Seniors.fyi: Average rating generally ranges from 3.2/5 to 4.3/5 across different platforms (e.g., 3.6/5 on Medicare.gov) (Varies by platform, ranging from 5 to over 40 reviews documented)
What patients say
Patients praise
- Appreciation for some dedicated staff members
- Effective therapy programs mentioned in some reviews
- Commitment to providing community activities and social engagement
Common complaints
- Concerns about understaffing and slow response times
- Issues with transition of care from hospitals (e.g., medication delays)
- Reports of poor housekeeping and outdated infrastructure/facility conditions
- Allegations of staff misconduct or lack of compassionate care
- Documented pattern of poor care leading to additional inspections in recent years
In patients' words
"A reviewer described the experience as very unsatisfying, citing overwhelming neglect and long waits for assistance."
— Seniors.fyi"Reviews mention appreciation for the dedicated staff's compassionate care and effective therapy programs, though some critique the facility for issues related to understaffing, housekeeping standards, and outdated infrastructure."
— Care ChangesMore clinics in Augusta
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