Laboratory Services - Augusta University
Laboratory Services • Augusta, GA
Ratings by platform
- Yelp: 1.5 out of 5 stars (23 reviews)
- Facebook: 76% recommend (696 reviews)
- Healthgrades: 63% patient experience rating
What patients say
Patients praise
- Professional and compassionate clinical staff interactions
- High quality of medical care in specific departments like imaging
- Clean and secure facilities reported by some patients
- Supportive and friendly staff attitude in specific service areas
Common complaints
- Long wait times in emergency and clinical settings
- Poor staff communication and perceived staff attitudes
- Administrative and scheduling issues
- Concerns regarding laboratory result reporting and data backlogs (historical)
- Facility cleanliness complaints
In patients' words
"I came to the ER because I needed medical attention, but instead all I got was rolled eyes, long waits, and terrible attitudes. The whole experience was atrocious."
— LocalityBiz (Review of Augusta University Medical Center)"Customer feedback highlights the exceptional care and professionalism at Augusta University Health Imaging... Many reviewers praise the friendly, welcoming attitude of staff..."
— Wheree (Review of Augusta University Health Imaging)More clinics in Augusta
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