Diagnostics & Laboratory - Augusta - Doctors Hospital
Laboratory Services • Augusta, GA
Ratings by platform
- Birdeye (Aggregate): 4.1/5 stars (2,287 reviews)
- ComplaintsBoard: 1.0/5 stars (5 complaints)
- Medical News Today (CMS data): 65% (would recommend/patient experience) (CMS HCAHPS based data)
What patients say
Patients praise
- Positive experiences with specific diagnostic and imaging technicians
- Efficient check-in processes for some scheduled appointments
- High-performing in certain adult procedures and conditions
- General appreciation for some nursing and support staff
Common complaints
- Long wait times and delays in care
- Concerns regarding staff professionalism and bedside manner
- Reports of perceived medical negligence or inadequate communication
- Difficulties with emergency department triage and patient throughput
In patients' words
"Worse hospital 6 hours they forgot about me can’t seen anyone but a PA. All the testing and everything was gone in waiting room ridiculous. Medical care in Augusta is a joke"
— Birdeye review (Michael B.)"Had a mammogram with the same tech I had last year. She was just as nice this year as she was last year. Rosemarie at the front desk was nice and so was Tonya the registrar."
— Google review via PayerPriceMore clinics in Augusta
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