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Family Medicine in Auburn, ME - ProviderMatch - Find A Provider

Primary Care • Auburn, ME

★★★★☆3.8/519 reviews across 1 platforms

Ratings by platform

  • Healthgrades (Dr. Jill Dimartinis): 3.8 out of 5 stars (19 reviews)

What patients say

Patients praise

  • Some individual providers described as attentive and caring
  • Efficient lab work processing in some instances
  • Cleanliness and professionalism noted by some patients for specific doctors

Common complaints

  • Significant difficulty reaching the office by phone
  • Long wait times for appointments and in the office
  • Issues with administrative follow-through, such as referrals and prescriptions
  • Perceived unprofessional or rude staff behavior

In patients' words

"Don't go to this office if you have an urgent medical problem. they have 2 lines. One line is always busy with prescription refills and the other line is busy with the reception calls and you may have to call a dozen or more times to get through to get someone at all."

— Patient review on OpenGovNY

"BEST EVER!! Dr. Ostrander is AWESOME!! He always takes his time and actually LISTENS to his patients. So incredibly thankful that I found him."

— Patient review on OpenGovNY

"Bottom of the barrel doctors, lousy staff, lousy office. Office is dirty and smells bad."

— Patient review on LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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