Central Maine Healthcare Orthopedics
Orthopedics • Auburn, ME
Ratings by platform
- Yelp, U.S. News & World Report, Apple Maps: 2.3 - 2.4 out of 5 stars (varies by platform) (Approximately 15 - 41 reviews depending on the platform)
What patients say
Patients praise
- Professional and helpful medical staff
- Effective surgical outcomes and care
- Clear explanation of treatment options by some providers
- Efficient service for minor procedures
Common complaints
- Poor communication from staff and doctors
- Rushed appointments with short interaction time
- Perceived lack of empathy or bedside manner
- Difficulty with follow-up communication from management
In patients' words
"The staff don’t communicate well the doctors come in don’t look at you and are in the office for literally 3 minutes and leave the room."
— A-Better-Place.com review"Dr. DeFrance really listened to me. I told him about all of the previous surgeries and the pain. He suggested a double knee replacement, and I trusted him completely."
— Central Maine Healthcare patient story"There are excellent staff, from the front to the doctors, they are very good."
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