Southern Jersey Family Medical Centers
Clinical Medical Laboratory • Atlantic City, NJ
Ratings by platform
- OpenGovNY: 2/5
- Yelp (3 reviews)
- LocalityBiz
What patients say
Patients praise
- Occasional praise for individual nurses or doctors who were described as caring or gentle during specific procedures (e.g., blood draws, flu shots)
- Some patients appreciate the accessibility of having laboratory services on-site
Common complaints
- Extremely long wait times for appointments and registration
- Perceived lack of professionalism, rudeness, or condescending behavior from front desk and medical records staff
- Difficulty reaching the facility by phone
- Concerns regarding patient safety, record-keeping, and communication regarding medical procedures
- Lack of perceived management oversight or response to complaints
In patients' words
"I went here for medical reasons and the experience was horrid. I'm new to this clinic and we had to wait for close to 2 hours just to get registered. My appointment was meant to be for 12:00 PM. That being said, by 2:00 PM, I still was not even close to being in the office."
— OpenGovNY Review"Dirty, inefficient, too small of a waiting room, No management response to inquiries. One bathroom in lab where many people are at to give specimens. No privacy in regard to your protected..."
— MapQuest Review"I would highly recommend NOT coming here. It has taken them over 25 days for them to fill out a vaccine verification form... I do not understand how it takes more than 25 days to get ONE piece of paper back to me."
— LocalityBiz ReviewMore clinics in Atlantic City
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Patients praise: Professional and knowledgeable nursing staff reported in some outpatient settings · High patient willingness to recommend specific hospitals within the Atlantic Health System.
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