Atlantic Health: Hospitals Serving New Jersey & New York
Clinical Medical Laboratory • Atlantic City, NJ
Ratings by platform
- PissedConsumer: 1.5/5 (13 reviews)
- Sitejabber: 2.5/5 (2 reviews)
- Birdeye: 4.1/5 (17 reviews)
What patients say
Patients praise
- Professional and knowledgeable nursing staff reported in some outpatient settings
- High patient willingness to recommend specific hospitals within the Atlantic Health System
- Positive bedside manner reported for specific providers
Common complaints
- Long wait times at medical offices and urgent care centers
- Difficulty scheduling appointments and long hold times for central scheduling
- Reports of poor customer service and unprofessional behavior by office staff
- Communication gaps between patients and medical staff
- Frustration over medical billing practices and refusal to perform requested tests
In patients' words
"Scheduling, office staff and ease of contacting anyone are the worst of any medical practice!"
— PissedConsumer review"I have to say this is one of the best experiences I've ever had. ... Nurse Kristina was both knowledgeable and professional..."
— Birdeye reviewMore clinics in Atlantic City
AtlantiCare
Patients praise: praise for nurse communication, which exceeds national averages · some reports of compassionate and helpful care during surgeries and ICU stays.
Advanced Endodontic Associates, PA
Patients praise: High levels of professionalism and expertise among staff and endodontists · Effective pain management and comfortable, anxiety-reducing environments.
Rutgers School of Dental Medicine
Patients praise: Friendly, welcoming, and professional office staff and receptionists · Painless or gentle dental procedures.
Atlantic Medical Imaging
Patients praise: Friendly, respectful staff and patient care · Appointments on time/efficient experience.
Advanced Shore Imaging Associates
Patients praise: Availability of specialized equipment like the Upright MRI for claustrophobic patients · Generally professional and efficient front-desk interactions reported by many patients.
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