Radiology Associates of Atlanta
Radiology • Atlanta, GA
Ratings by platform
- Yelp via MapQuest: 1.0/5 stars (29 reviews)
What patients say
Patients praise
- The practice maintains a dedicated page on their website encouraging patient feedback, although specific positive testimonials are not publicly aggregated there
Common complaints
- Recurring complaints regarding billing practices, including charges being sent to collections without prior notification
- Difficulty communicating with staff and billing departments
- Perception of unhelpful customer service and inability to reach human representatives
- Dissatisfaction with the detail or substance of radiology reports
In patients' words
"The billing practices from this office are a MESS! After back & forth from the insurance company as to what would be my final amount I'm responsible for, we settled on an amount."
— Yelp/MapQuest review"I have experienced bad customer service before -- but never anything like Radiology Associates of Atlanta. You can not speak to a human and just paying a bill is a nightmare."
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