Orthopedic Surgery in Atlanta, GA - Find a Doctor - Emory Healthcare
Orthopedics • Atlanta, GA
Ratings by platform
- Emory Healthcare official provider pages: Generally 4.8 to 5.0 out of 5 stars for individual providers on the official Emory Healthcare platform (Ranging from several hundred to nearly 1,000 ratings per provider on the official platform)
What patients say
Patients praise
- Highly skilled and compassionate individual surgeons reported by many patients
- Clear explanation of surgical plans and diagnoses by some doctors
- Effective surgical outcomes reported, including life-changing results for complex cases
- Strong patient satisfaction ratings (often 4.8-5.0 on internal platforms) for specific providers
- Professional and attentive clinical and surgical staff reported in some experiences
Common complaints
- Long wait times for appointments, examinations, and discharges
- Difficulty communicating directly with doctors, reliance on call centers and patient portals
- Perceived lack of empathy or sensitivity regarding pain management
- Concerns over billing practices and expensive, potentially unnecessary procedures
- Perceived dismissiveness or lack of thoroughness by some staff
In patients' words
"Dr Oskouei is the ONLY doctor that would take the chance to operate on my knee... My life is meaningful, once again!"
— Emory Healthcare provider review for Dr. Shervin Oskouei"They have no respect for the patient’s time... they clearly over schedule their staff and don’t care if you have to wait ridiculous amounts of time."
— Third-party review of Emory Orthopaedics & Spine Center"It's also nearly impossible to talk to a doctor at Emory or even just talk to someone at their physical office. You can only communicate through a call center or via your online portal."
— Third-party review of Emory Orthopaedics & Spine Center"Dr. Erens and Dr. Houston each gave me so much personal attention evaluating, explaining and treating my condition. I never felt rushed and always felt heard."
— Emory Healthcare provider review for Dr. Greg ErensMore clinics in Atlanta
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