Welcome » Athens Family Medicine
Primary Care • Athens, GA
Ratings by platform
- Birdeye: 3.5/5 stars (38 reviews)
- WebMD: 1/5 stars (one review) (1 review)
- Better Business Bureau (BBB): Not rated (A+ rating based on business profile/complaint history)
What patients say
Patients praise
- Praise for specific doctors and staff members (e.g., Dr. Shiver, Dr. Haver, Sandra)
- Patients feeling listened to and not rushed during appointments
- Generally manageable wait times for some patients
Common complaints
- Difficulties with prescription management (e.g., sending to incorrect pharmacy)
- Reports of rude or unprofessional staff behavior
- Concerns regarding billing issues, including double charging and failure to return credits
- Allegations of inaccurate medical records documentation
In patients' words
"Dr. Shiver has been an amazing Dr. I also see a dietician here, Carrie, she is wonderful as well. They both listen and I never feel rushed."
— Birdeye Review"Double charge for services and dont return the credits on account. Are rude and threatening, and if you question them they will humilate you in front of the entire staff and waiting room!"
— WebMD ReviewMore clinics in Athens
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