Primary Care
Primary Care • Athens, AL
Ratings by platform
- Birdeye (aggregating Google reviews): 3.5/5 stars (38 reviews)
- Practice website (first-party testimonials): 4.9/5 to 5/5 stars (5-85 reviews (varies by source/platform))
What patients say
Patients praise
- Compassionate and attentive bedside manner by specific physicians
- Thorough examinations and personalized health management
- Professional medical knowledge and trust in long-term relationships with providers
- Staff members noted for being friendly and helpful in some instances
Common complaints
- Long wait times beyond scheduled appointment slots
- Poor administrative and front-desk communication/customer service
- Challenges with prescription refills and coordination with pharmacies
- Concerns regarding practice management changes and staff turnover
In patients' words
"One of the best physicians I have encountered in a long time. He takes the time to individualize your health care, not a one fit all type of doctors"
— Patient review for Dr. Jonathan Cook, MD"numerous phone calls over the next day and a half trying to get these people to send the prescription she needed TO LIVE to the correct pharmacy."
— Patient review for Athens Family Medicine"They use to be a great place to go but now they are not I came 3 weeks ago at an appointment time sat from 2:30 til 4 o clock and every one who came behind ..."
— Patient review for Prince Avenue Primary CareMore clinics in Athens
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