Live
Read now
Walk-In Clinic & Urgent Care in Athens, AL logo

Walk-In Clinic & Urgent Care in Athens, AL

Primary Care • Athens, AL

★★★★☆4.3/52,031 reviews across 2 platforms

Ratings by platform

  • Birdeye (American Family Care Athens): 4.3 out of 5 stars (1,883 reviews)
  • Trucker Guide (Medical East Urgent Care): 3.9 out of 5 stars (148 reviews)

What patients say

Patients praise

  • Courteous and friendly staff
  • Professional and attentive medical personnel
  • Efficient care when not busy
  • Convenient virtual appointment options
  • Clean facilities

Common complaints

  • Long wait times, including after scheduled appointments
  • Issues with billing and collections communications
  • Administrative errors, such as being forgotten in exam rooms
  • Difficulty obtaining prescriptions timely

In patients' words

"I waited four and a half hours to get an X-ray... there was no expectation of time given."

— Birdeye user review for American Family Care Athens

"My primary is always booked and when I get sudden sinus infections I have to suffer because I can’t get in right away. I came over to the urgent care and La Toya was the SWEETEST staff member I have ever met!"

— Comprehensive Primary & Urgent Care patient testimonial

"Have come three times now... Second time didn’t get seen for an 1 1/2 hours after appointment. They also cleared my name from the waiting list 45 minutes before they called me back."

— Huntsville Hospital Urgent Care user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

More clinics in Athens

St. Mary's Primary Care - Athens, GA

★★★★★5.0/5(312 reviews · 2 platforms)

Patients praise: High patient satisfaction ratings for individual primary care providers and medical group clinics · Positive feedback regarding physicians being thorough, attentive, and caring.

Athens, GAPrimary Carepositive

Primary Care in Athens, Georgia

★★★★★4.9/5(7,724 reviews · 5 platforms)

Patients praise: Physicians are frequently praised for being thorough, professional, and knowledgeable · Patients appreciate doctors who take time to listen to their concerns and do not make them feel rushed.

Athens, GAPrimary Carepositive

Huntsville Hospital Urgent Care - Athens, AL

★★★★★4.9/5(4,159 reviews · 2 platforms)

Patients praise: professional and friendly staff · efficient online scheduling and registration (Hold My Spot).

Athens, ALPrimary Carepositive

Athens, TN | Urgent Care Clinic - Fast Pace Health

★★★★★4.5/5(1,279 reviews · 2 platforms)

Patients praise: Helpful and kind medical staff or providers in some cases · Quick and efficient service reported by some patients.

Athens, TNPrimary Caremixed

Primary Care - Athens & Etowah, TN - Starr Regional Medical Group

★★★★☆3.8/5(30 reviews · 2 platforms)

Patients praise: Many individual physicians receive high ratings for bedside manner and clarity of explanation · Positive reports of knowledgeable and kind staff in some departments.

Athens, TNPrimary Caremixed

Primary Care

★★★★☆3.7/5(43 reviews · 2 platforms)

Patients praise: Compassionate and attentive bedside manner by specific physicians · Thorough examinations and personalized health management.

Athens, ALPrimary Caremixed

See all clinics in Athens →

Comparing your options?

Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.

More Primary Care clinics