Advanced imaging services in Athens, TX - UT Health East Texas
Imaging/Radiology Center • Athens, OH
Ratings by platform
- MDsave (UT Health Athens imaging and radiology listing): 4.9 (10 patient reviews)
- Vivian Health (UT Health East Texas in Athens, TX): 4.3 (3 reviews)
- Google (via PayerPrice): 3.6 out of 5 (516 Google reviews)
- Healthgrades (UT Health Athens): 71% recommend / Patient Experience rating (not stated)
- Leapfrog Group (experience domains): Top box: Facilities/staff 97%, communication 91%, overall rating 88%, willingness to recommend 76% (CAHPS-based) (not stated)
What patients say
Patients praise
- High CAHPS top-box scores for facilities/staff and communication about the procedure
- Meaningful “willingness to recommend” reported in multiple sources (Healthgrades/US News/Leapfrog)
- Positive testimonials about diagnostic imaging experiences (e.g., mammography/3D imaging)
- High specific listing rating for imaging/radiology on MDsave
Common complaints
- Some patient reviews describing poor staff/check-in interactions
- Some reported quality/safety/clinical concerns mentioned in Healthgrades safety/quality sections
- Google reviews show below-4.0 average rating indicating mixed experiences
In patients' words
"“I was so impressed with the hospital the minute I walked in … The hospital itself is super clean …”"
— PayerPrice (includes Google review excerpts)"“Was very disappointed with the service today. The two ladies at the check in desk was absolutely horrible, Rude and very argumentative.”"
— PayerPrice (includes Google review excerpts)"“I expected it to be an uneventful visit” … “Dr. Ashton immediately looked … and told me I had multiple areas of malignant tumor in my breast.”"
— UT Health East Texas testimonial (“Hope Over Fear”)More clinics in Athens
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Patients praise: Some patients and healthcare professionals report positive interactions with specific providers, noting compassion, effective communication, and good bedside manner · Staff reported as mostly helpful by some clinical employees, with instances of team-based nursing practices.
St. Mary's Primary Care - Athens, GA
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1808 Decatur Pike, Athens, TN - ATI Physical Therapy
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Primary Care in Athens, Georgia
Patients praise: Physicians are frequently praised for being thorough, professional, and knowledgeable · Patients appreciate doctors who take time to listen to their concerns and do not make them feel rushed.
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